DEFINITION

Under general supervision, performs a variety of complex clerical tasks related to library services; provides direct service and assistance to staff and students; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Librarian. Exercises no supervision of staff.

May provide technical and functional direction to student workers.

CLASS CHARACTERISTICS

This is the advanced journey-level class in the library clerk series and is responsible for more complex circulation and customer service tasks at the circulation desk, including resolving customer issues, interpreting library policies, collecting fines, and making necessary changes to patron accounts. Incumbents serve as "lead" for circulation activities and train student workers in circulation procedures. The Library Clerk series is distinguished from Library Assistant in that the tasks performed are clerical in nature while the Library Assistant class is responsible for both circulation and assisting with cataloguing.

EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Assists students and staff at the circulation desk and directs library patrons to appropriate locations and/or staff; responds to complaints and requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from patrons; screens calls and directs callers to appropriate District staff as necessary.

Receives and discharges library materials, registers library patrons, collects fines and makes change. Trains and supervises student workers in the completion of work assignments.

Enters and updates information into library databases.

Identifies overdue or damaged materials; uses discretion in resolving fee and fine disputes; collects and records fees and fines.

Searches shelves for overdue and lost items.

Prepares circulating materials for use.

Participates in opening and closing facilities, including preparing and closing register cash drawer, turning on, logging into, and turning off all computers.

Receives, logs, labels, and prepares magazines and newspapers for display and use by patrons; mounts changing displays in cases throughout the library.

Performs a wide variety of routine clerical duties to support operations, including filing, preparing records and basic reports, developing signage and flyers, and ordering and maintaining office and other related supplies; types booklists.

Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies, and records information.

Assist patrons with operating library equipment including online catalog system, microfilm reader and printer, magazine index, and the internet.

Maintains copier supplies.

Receives and sorts delivered or returned library materials and a variety of correspondence. Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Basic principles of supervision and training.

Alphabetic and numeric systems for classifying and organizing library materials. Standard library practices and procedures including circulation.

Principles, practices, and techniques of effectively dealing with the public. Library classification, cataloging, and bibliographic terminology.

Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

Basic record keeping principles and procedures.

Basic principles and practices of data collection and report preparation. Basic arithmetic principles and cash handling.

Modern office practices and technology, including personal computer hardware and software applications related to the work.

English usage, spelling, vocabulary, grammar, and punctuation.

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, various socio-economic and ethnic groups.

Ability to:

Inspect the work of staff and maintain established quality control standards; train staff in proper work procedures.

Identify and implement effective course of action to complete assigned work. Maintain accurate logs, records, and basic written records of work performed. Follow department policies and procedures related to assigned duties.

Understand and follow oral and written instructions.

Operate modern office equipment including computer equipment and specialized library services software applications programs.

Organize own work, set priorities, and meet critical time deadlines.

Use English effectively to communicate in person, over the telephone, and in writing.

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Required Qualifications:

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to the completion of the twelfth (12th) grade and two (2) years of library clerical experience.

Have sensitivity to and understanding of multi-cultural, diverse environments and college students from diverse academic, socioeconomic, cultural, and ethnic backgrounds.

Licenses and Certifications:

None.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This classification primarily works indoors and requires frequent standing in and walking between work areas. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and shelve materials. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.

ENVIRONMENTAL ELEMENTS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

May be required to be on-call and to work various shifts or emergencies on evenings, weekends, and holidays.

PRE-EMPLOYMENT REQUIREMENTS/CLEARANCES

Criminal Justice Fingerprints.

Tuberculosis screening.

District pre-placement drug testing at District expense.

WHAT WE OFFER

* 100% employee medical premium coverage and a contribution toward dependent coverage

* Voluntary (Medical/Dependent Day Care) Flexible Spending Account

* $50,000 life insurance benefit

* Deferred Compensation Program (403(b)/457 plans)

* Retirement Pension Plan (CalSTRS/CalPERS)

* Abundant Professional Growth & Development Opportunities

* 22 paid holidays + Paid vacation

* Cumulative sick leave

* Summer schedule (exceptions apply)

* Receive Longevity Pay for years of continuous service:

* Employee Assistance Program

* Environment that fosters diversity and inclusion

* Progressive and innovative culture

APPLICATION PROCEDURE:

Applicants must submit the following documents by the closing date:

1. Online application: Compton Community College District - Administration - Human Resources

2. Cover letter. (Letter of introduction highlighting your education and experience.)

3. Resume.

4. Pertinent transcripts (only in pdf format) as stated in the job qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE pdf document.

Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf.

*Please Note: Documents uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

ALL APPLICATIONS MATERIALS MUST BE

SUBMITTED ONLINE AT:

Compton Community College District - Administration - Human Resources

ICT AND INSTRUCTIONAL MATERIALS ACCESSIBILITY STANDARD STATEMENT:

CCCD is committed to ensuring equal access to instructional materials and information and Communications technology (ICT) for all, particularly for individuals with disabilities, in a timely manner. In accordance with California Government Code 7405, Government Code §11135, Government Code

§11546.7, and best practices, CCCD will comply with the accessibility requirements of Section 508 of the Federal Rehabilitation Act of 1973.

REASONABLE ACCOMMODATIONS:

Any individual with a disability, who requires reasonable accommodation, may request assistance by contacting the Human Resources Office at (310) 900-1600 extension 2400, or completing form PC1105, a minimum of five (5) working days prior to closing date for this position.

SELECTION PROCEDURE:

Applications will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement.

Applicants who meet the basic qualifications and who are also deemed to possess the highest degree of desirable qualifications will be invited to the college at their own expense. During the campus visit, each applicant will be tested and/or interviewed.

The selection procedure will consist of an Examination and Qualification Appraisal Interview (worth 100%).

The Examination will be evaluated as part of the Interview.

Examinations may consist of a written or performance test, an evaluation of training and experience, an oral examination or interview, or other tests determined by the Personnel Commission.

EMPLOYMENT INFORMATION:

To be considered in the initial committee review, all materials requested in this vacancy notice must be received no later than the filing deadline. Applicants wishing to apply for more than one position must submit separate materials for each position. The District does not return materials submitted an application for a position. SUBMISSION OF THESE MATERIALS IS THE APPLICANT'S RESPONSIBILITY.

During the interview, consideration will be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.

The District reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interview.

Applicants who are eliminated from consideration will be notified by letter or email. Candidates should not expect official notification of the status of their candidacy until the Special Trustee has acted upon the District's recommendation for employment.

The District reserves the right to extend the deadline, re-advertise the position, or to delay indefinitely filling this position if it is deemed that applicants for the position do not constitute an adequate applicant pool. Staffing of this position is contingent upon the availability of funding.

ABOUT THE DISTRICT

Compton College is a public community college offering a full complement of transfer and degree courses, as well as career and technical education. Enrolled students may earn an associate degree or certificate, transfer to a four-year university or train for a career.

Compton College is part of the Compton Community College District, which encompasses an area of about 29 square miles, making educational services available to nearly 300,000 residents of Compton, Lynwood, Paramount and Willowbrook, as well as portions of Athens, Bellflower, Carson, Downey, Dominguez, Lakewood, Long Beach and South Gate. About 350 full- and part-time faculty teach more than 43-degree programs and 47 certificate programs.

HISTORY OF COMPTON COLLEGE

The Compton Community College District (CCCD) was established in 1927 as a component of the Compton Union High School District. In 1950, voters approved a bond issue separating the college from the high school district. Construction of the new college campus was completed on the present site. Classes began on the new campus in fall 1956.

On June 7, 2017, the Accrediting Commission for Community and Junior Colleges (ACCJC) granted initial accreditation status to Compton College. The action established Compton College as an accredited college within the El Camino Community College District.

Compton College was officially named the 114th California Community College through unanimous vote by the Board of Governors in July 2017. On August 29, 2018, California Community Colleges Chancellor Eloy Oakley issued Executive Order 2018-01 declaring Compton College will operate as an independent college under the authority of the Compton Community College District (CCCD) Board of Trustees effective June 7, 2019.

MISSION STATEMENT:

Compton College is an equity-driven, inclusive community resource dedicated to providing opportunities and support for historically underserved student populations, particularly students of color. We cultivate a sense of belonging to support students in achieving their academic goals. Compton College provides students with knowledge, strategies, and skills needed for workforce readiness and facilitates clear pathways for program completion and transfer to four-year institutions, all aimed at enhancing the well-being of our local community.

THE COMPTON COMMUNITY COLLEGE DISTRICT IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.

Compton Community College District is an Equal Opportunity/Affirmative Action employer and does not discriminate in employment on the basis of sex, sexual orientation, race, color, religious creed, marital status, denial of Family & Medical Care Leave, national origin (including language limitations), ancestry, medical condition (cancer/genetic characteristics), age (40 and above), disability (mental and physical) including HIV and AIDS, denial of pregnancy disability leave or reasonable accommodation, or other protected classes, or obligations to the National Guard or Reserve Forces of the United States. For specific details on this policy, please contact EEO Compliance Officer, at (310) 900-1600, extension 2400.

EMAIL COMMUNICATION

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

IMPORTANT NOTICE

To be included in the initial screening, application materials must be received no later than 3:00 p.m. on the closing date.

The Compton Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.

Job Details

Senior Library Clerk

About the Role: