Instructional Support Clerk (2 Positions)

Glendale Community College

Salary: $3,391.35 - $4,328.32 Monthly

Job Number: 01040-2025

Location: Glendale, CA

Department: Continuing and Community Education

Closing: Continuous

Description

Definition

Under general supervision, performs routine instructional support and clerical duties by assisting the instructor with classroom preparation and lesson-based activities and maintaining classroom materials, equipment, and records; prepares materials for classroom exercises, workshops, demonstrations, and assignments; reinforces instruction and concepts presented by the instructor; maintains digital and hard copy records and files; and performs other related duties as assigned.

Supervision

Works under the direct supervision of the department manager.

Do not directly or indirectly supervise other employees but may provide work direction to temporary employees, and/or student workers.

Work Schedule
34 hours/week, 11 months
Position 1: Monday - Thursday 8:30am-4:00pm and Friday 8:30am-3:00pm
Position 2: Monday - Thursday 1:30pm-9:00pm and Friday 8:30am-3:00pm

This is a 0.85 FTE, 11 month, categorically funded position. The funding for these positions will end on 7/01/2026. Continued employment is contingent upon funding and the provisions of the CSEA collective bargaining agreement.
Location:
Garfield Campus, Continuing Education

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities are typical of those performed in this classification.

Performs routine instructional support and clerical duties by assisting instructors with classroom preparation and lesson-based activities and maintaining classroom materials, equipment, and records.
Prepares materials for classroom exercises, workshops, demonstrations, and assignments as directed; copies and distributes handouts.

Reinforces instruction, terminology, concepts, principles, and techniques presented by the instructor; explains assignments to one or more students and guiding them in the use of equipment and materials to perform class activities.
Tracks student participation and attendance and informs instructors of noted issues or problems.
Maintains accurate and organized digital and hard copy records and files, including those pertaining to student attendance, performance, and progress in compliance with the Family Educational Rights and Privacy Act (FERPA) regulations.
Answers general questions from students, employees, and others regarding general instructional services and procedures; shows students how to access and use website, email accounts, and learning management system.
Disseminates information to students, appropriate staff, and departments.

Maintains classroom facilities, equipment, and materials in a safe, clean, and orderly condition; maintains and stores equipment and materials after usage; notifies appropriate staff of needed equipment repair or replacement.
May proctor and score tests based on specific criteria provided by the course instructor. using testing software and equipment.
May assist with class supervision on field trips.
May provide work direction to student workers, and/or temporary employees.
Performs other related duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS

The education, training, and experience qualifications are considered likely to provide the required knowledge and abilities to perform the above essential duties.

Education and Experience

High school diploma or equivalent.

One (1) year of clerical experience, including experience providing instructional assistance.

Licenses/Certifications/Other Requirements

None.

Knowledge of:

Academic subject in the area of assignment.
Classroom materials and equipment applicable to the academic subject.

General classroom procedures and rules of conduct.
Laws, regulations, standards, and requirements applicable to areas of assignment.
Clerical methods of data research, collection, compilation, organization, and reporting. Standard office practices or procedures.
Standard office software and modern office equipment.
Standard formats for business correspondence and other communications

Methods of filing information using alpha, numeric and alphanumeric systems.
Correct use of the English language, including spelling, punctuation, and grammar.
Principles and practices of customer service.
Business arithmetic.

Ability to:

Assist students with instructional terminology, concepts, principles, and techniques.
Set up and demonstrate the proper utilization of equipment and materials.
Maintain class supplies and the classroom.
Understand, apply, and explain laws, regulations, policies, and/or procedures applicable to the areas of assignment.?? ?
Research, collect, organize, and report data.

Operate a variety of office equipment including computers and printers/copiers.
Utilize standard office software (e.g., email, word processing, and spreadsheet software).
Maintain confidentiality of sensitive and/or protected information.?
Prepare reports, correspondence, and other documents using multiple business formats.
Maintain hard copy and electronic files and records.?

Perform business arithmetic.
Prioritize work and complete assignments accurately and within established deadlines.
Provide and obtain detailed information to/from others.
Provide customer service with a high level of sensitivity, tact and patience.
Exercise reasonable judgment in performing job duties.

Perform and prioritize multiple tasks.
Communicate effectively, both orally and in writing.
Establish and maintain cooperative and effective working relationships with all employees and others encountered in the course of work.
Demonstrate a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

PHYSICAL AND MENTAL STANDARDS

The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Mobility: frequent sitting for long periods; occasional kneeling, crouching, pushing, pulling, walking, and standing; occasional reaching above and below desk level.
Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write and take notes, and feel individual objects.
Lifting: frequent lifting of papers, files, equipment, and material weighing up to 10 pounds; occasional lifting up to 25 pounds.
Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.

Hearing/Talking: frequent hearing and speaking in person and on the telephone.
Emotional/Psychological Factors: frequent contact with others, including staff, faculty, students, and the public; frequent deadlines and time-limited assignments.

ENVIRONMENTAL CONDITIONS

Work is typically performed inside or outside of a traditional classroom setting.

Additional Information

Salary
The Instructional Support Clerk classification salary range is currently R-15.
Starting salary is from Step 1 - $3,391 to Step 3 - $3,738.96 per month depending upon education and experience.

Internal applicants may be initially placed at a higher starting salary as outlined in the CSEA Collective Bargaining Agreement.

For more information, please refer to the Classified Salary Schedule:https://www.glendale.edu/home/showpublisheddocument/60893/638436025212000000

Application Process

This position requires the following documents to be attached to your online application in order to be considered:

-Resume

Applications will be accepted until the position is filled. However, to ensure full consideration, applications and any required attachments must be submitted by the first review date of April 18, 2025. Applications with incomplete information (i.e. statements such as "see resume") or missing documents will not be reviewed.

Selection Process

All completed applications and application materials will be screened to ensure that the minimum requirements stated in the job announcement are met. Those candidates who meet the minimum qualifications will be invited to the college for an interview. All candidates will be notified of their final disposition in the selection process.

Position Funding

This position is offered contingent upon funding. GCCD reserves the right to extend, withdraw, and/or reopen this position at any time. Additional openings, for the same position, which become available prior to the end of the hiring process may be filled by qualified applicants that applied to this job announcement.

Commitment to Diversity and Equal Employment Opportunity Employer

GCCD is committed to employing administrators, faculty, and staff members who are dedicated to student success. GCCD recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students.

GCCD is committed to hiring processes that support equal opportunity, diversity, and provide equitable consideration for all candidates as required in federal and state law. To find out more about GCCD, please visit our website at glendale.edu.

Accommodations

If accommodations are needed for the application process in compliance with the Americans with Disabilities Act, please inform Human Resources.

Thank you for your interest in employment opportunities with Glendale Community College.

To apply, please visit https://www.schooljobs.com/careers/gccedu/jobs/4896556/instructional-support-clerk-2-positions

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Job Details

Instructional Support Clerk (2 Positions)

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